Terms & Conditions

These Terms & Conditions govern your use of our website and our room rental services in London. By accessing or booking through our website, you agree to follow these terms.

Use of Our Website

  • You must be 18 years or older to use our services.

  • You agree to provide accurate and complete information when submitting any booking, inquiry, or form.

  • You may not misuse the website, attempt unauthorized access, or engage in harmful activities.

Room Booking & Reservation

  • All bookings are subject to availability and confirmation.

  • We may request personal identification (ID, passport, or proof of address) for verification.

  • Incomplete or false information can result in booking cancellation.

  • Prices, room availability, and terms may change without prior notice.

Payments

  • Payment terms (deposit, advance rent, or security deposit) will be shared during the booking process.

  • Failure to pay required fees may result in cancellation of your booking.

  • Payments made are non-refundable unless stated otherwise.

Tenant Responsibilities

By renting a room, you agree to:

  • Keep the property clean and damage-free

  • Respect other tenants and neighbours

  • Follow house rules (noise, visitors, smoking, shared areas, etc.)

  • Not engage in illegal or disruptive activities

You will be responsible for any damage caused by negligence or misuse.

House Rules

Tenants must follow all house rules, including but not limited to:

  • No loud noise after agreed quiet hours

  • No smoking (if property is smoke-free)

  • No unauthorized guests without prior approval

  • Proper use of shared spaces (kitchen, bathroom, etc.)

Violation of rules may lead to warnings, fines, or termination of stay.

Check-In & Check-Out

  • Check-in and check-out times will be communicated during booking.

  • Late check-out without approval may result in additional charges.

Cancellation Policy

  • Cancellation rules vary based on booking terms.

  • Refunds are only issued if mentioned in the agreement.

  • Last-minute cancellations may result in full charges.

Property Access

We (management/landlord) may access the property for:

  • Maintenance

  • Safety inspections

  • Emergency situations

Whenever possible, prior notice will be given.

Contact Information

If you have any questions, concerns, or complaints, you may contact us through the details provided on our website.