Privacy Policy

This Privacy Policy explains how we collect, use, protect, and share information when you use our website and our room rental services in London.

Information We Collect

1. Personal Information

We may collect personal information from users when they:

  • Fill out a booking or inquiry form

  • Contact us through WhatsApp, phone, or email

  • Register or create an account on our website

This information may include:

  • Full Name

  • Email Address

  • Phone Number

  • Address (if required for verification)

Providing this information is voluntary, but it may limit your ability to use certain services if not provided.

2. Non-Personal Information

We may collect non-personal details such as:

  • Browser type

  • Device type

  • IP address

  • Pages visited on our website

  • Time spent on our website

  • Cookies information

This helps us improve the user experience.

Use of Cookies

Our website may use cookies to:

  • Improve browsing experience

  • Track user activity for analytics

  • Save user preferences

You can choose to disable cookies in your browser settings, but some parts of the website may not work properly.

How We Use Your Information

We may use collected information for the following purposes:

1. To Improve Customer Service

Your information helps us respond to inquiries and provide better support.

2. To Process Bookings / Rentals

We use your details to confirm bookings, verify tenants, and manage rental agreements.

3. To Improve Our Website

Feedback and browsing data help us improve our services and user experience.

4. To Send Updates

We may send emails or messages related to:

  • Booking confirmations

  • Rental updates

  • Important information or policy changes

How We Protect Your Information

We use secure methods to store and protect your personal information, including:

  • SSL encryption

  • Secure storage systems

  • Restricted access to personal data

We never share sensitive data without permission.

Sharing Your Information

We do not sell or trade personal information.

We may share limited information only with:

  • Verified partners (e.g., cleaning companies, maintenance teams)

  • Legal authorities (but only if required by law)

We only share what is absolutely necessary.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens after an SSL secured communication channel and is encrypted and protected by digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Children’s Privacy

Our services are intended for adults (18+).
We do not knowingly collect information from individuals under 18.

Your Acceptance

By using our website, you agree to this Privacy Policy.
If you do not agree, please stop using the website.